ITIL Certification is broken down into four levels. This modular approach allows students to build a foundation and then specialize in advanced concepts going forward.
ITIL FOUNDATION IN IT SERVICE MANAGEMENT
The ITIL Foundation Level is the entry level qualification which offers KHDA APPROVED candidates a general awareness of the key elements, concepts, and terminology used in the ITIL v3 Service Lifecycle, including the linkages between Lifecycle stages, the processes used, and their contribution to Service Management practices.
ITIL INTERMEDIATE LEVEL
Intermediate Level certification consists of multiple modules, each with a different focus and path that the candidate may select. Candidates can take as few, or as many, intermediate qualifications as they require to suit their needs. The ITIL Intermediate modules go into more detail than the Foundation level, and are an industry-recognized qualification.