Core Negotiation Skills

Overview

Negotiation is a key skill that, when mastered, can enhance communications and provide better results from communication. This one-day course will teach participants the basics of negotiation, how to prepare to negotiate, ways to respond to negotiation challenges, how to create win-win solutions, and how to create sustainable agreements.

  1. Understand the basic principles of negotiation
  2. Prepare for negotiation
  3. Respond to challenges
  4. Create win-win situations
  5. Develop sustainable agreements
  1. Define negotiation
  2. Use key success strategies
  3. Apply different negotiation approaches
  4. Establish rules that lead to effective negotiation
  5. Effectively prepare the research that is required to negotiate, including your BATNA, WATNA, WAP, and ZOPA
  6. Set limits
  7. Maintain composure when things get heated
  8. Collaborate and foster cooperation
  9. Remain focused
  10. Keep an open mind
  11. Decide what kind of relationship we wish to foster
  12. Use additional resources and expertise
  13. Keep an open mind
  14. Create a sustainable agreement
  15. Incorporate everyone’s perspective
  16. Gain consensus
  1. Instruction by an expert facilitator
  2. Small interactive classes
  3. Specialized manual and course materials
  4. Personalized certificate of completion
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