Business Writing that Works

For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete, and correct.

We can think about writing either as a process or as a product, the finished piece of writing. If we can think of it as a process, then by changing the way we go about writing, we can change the finished product. While participants will still be aiming to turn out a good product, their sense of satisfaction will arise partly from a greater appreciation of the process by which they get there. This two-day workshop will concentrate on the nitty-gritty details that writers have to contend with, and give them some practical advice on making the job less difficult. They will also have opportunity to discuss their writing problems and share solutions with others in the workshop.

Discuss your writing challenges Learn how to make your writing clear, concise, and correct This two-day programme is an excellent introduction to professional business writing skills for those who already possess basic English writing skills. The course will give you clear guidelines and an opportunity to practice how to write better business letters, e-mails and reports. You will learn how to plan your writing carefully, understand your intended audience and professionally structure different forms of business correspondence.

Discuss e-mail etiquette Develop an appropriate writing style and format for your letters, business cases, and reports Recognize standard ways of documenting materials Discuss your writing challenges Learn how to make your writing clear, concise, and correct Improve sentence construction and paragraph development Identify some ways to make your writer simpler and easier to read Learn about a tool that can determine how readable your work is Develop effective business letters for tough situations

• Types of business written communication
• The ABC’S of Writing
• The Three Cs
• Choosing Your Sources
• Grammar and Writing Mechanics
• Punctuation Pointers
• Proofreading
• Determining Readability
• Planning Your Writing
• Business Writing Process (BWP)
• General Tips for Successful Business Writing
• The purpose of memos and notices- in a hospital context
• How to structure and format of memos and notices
• Practice preparing a memos to convey specific messages to given audiences- in a hospital context
On completion of this program, you will be able to:
• Trace your road to successful business writing
• Write with improved accuracy in spelling and grammar and edit documents effectively
• Prepare memos and notices to accurately relay information within an organisation
• Prepare business letters using the correct professional format
• Write effective and polite emails that are appropriate to the business context
• Prepare structured reports that meet organisational requirements

Abdula Wajid
Google Certified Trainer

Class in Action (Paltel Group)

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